Mbanya Africa Ventures (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you engage with our services, including web and mobile development, data analytics, API development, infrastructure configuration, database management, managed IT services, enterprise software implementation, our blog, and our newsletter. By using our services, you agree to the practices described in this policy.
Information We Collect
We collect information to provide and improve our services. The types of information we may collect include:
- Personal Information: Information that identifies you, such as your name, email address, phone number, company name, or payment information, provided when you contact us, request services, subscribe to our newsletter, or create an account to comment on our blog.
- Usage Data: Information about how you interact with our website, blog, or services, such as IP address, browser type, pages visited, time spent on pages, and referring URLs.
- Service-Related Data: Data provided during the use of our services, such as project specifications, data for analytics, or configuration details for infrastructure or software implementation.
- Blog and Newsletter Data: Information provided when you log in to comment on our blog (e.g., username, email) or subscribe to our newsletter (e.g., email address).
- Automatically Collected Data: Cookies, web beacons, or similar technologies may collect data about your device, browsing behavior, or preferences to enhance your experience.
How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, manage, and improve our services, including web and mobile development, data analytics, API development, infrastructure configuration, database management, managed IT services, and enterprise software implementation.
- Communication: To respond to inquiries, provide customer support, send newsletters, or notify you about updates to our services or policies.
- Blog Engagement: To enable commenting on our blog and moderate user-generated content.
- Analytics and Improvement: To analyze usage patterns, improve our website and services, and personalize your experience.
- Marketing: To send promotional materials or newsletters (with your consent, where required).
- Legal Compliance: To comply with applicable laws, regulations, or legal processes.
How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who assist us in delivering services, such as cloud hosting, payment processors, or analytics providers, under strict confidentiality agreements.
- Business Partners: With partners involved in joint projects or service delivery, only to the extent necessary and with appropriate safeguards.
- Legal Obligations: When required by law, such as in response to a subpoena, court order, or regulatory request.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings. Types of cookies we use include:
- Essential Cookies: Necessary for the operation of our website and services.
- Analytics Cookies: To understand how users interact with our website and services.
- Marketing Cookies: To deliver relevant advertisements or content (with your consent).
Data Security
We implement industry-standard security measures, such as encryption, access controls, and secure servers, to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal obligations.
- Opt-Out: Opt out of marketing communications or newsletter subscriptions by clicking “unsubscribe” in our emails or contacting us.
- Data Portability: Request a copy of your data in a structured, commonly used format.
To exercise these rights, please contact us at data@mbanya.com
Newsletter and Blog Comments
When you subscribe to our newsletter, we collect your email address to send you updates and insights. You may unsubscribe at any time using the link provided in our emails. For blog comments, we collect your username and email to facilitate interaction and moderate content. Comments are publicly visible, so please avoid sharing sensitive information.
International Data Transfers
As a global company, we may transfer your data to countries outside your jurisdiction, including to service providers or partners. We ensure appropriate safeguards, such as standard contractual clauses, are in place to protect your data during such transfers.
Third-Party Links
Our website or services may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before sharing information.
Children’s Privacy
Our services are not intended for individuals under 16. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website or via email. The effective date at the top of this policy will be updated accordingly.
Contact Us
Mbanya Africa Ventures
Email: data@mbanya.com
Address: Pamki Hs, Kimathi Way, Nyeri, Kenya